Skip to main content

Agency Workers Helpline

Volume 407: debated on Thursday 19 June 2003

The text on this page has been created from Hansard archive content, it may contain typographical errors.

To ask the Secretary of State for Trade and Industry (1) how the telephone number of the Department's helpline for agency workers is advertised; [119547](2) how many calls the Department's helpline for agency workers has taken in the past 12 months; and how many of these calls emanated from workers in west Yorkshire. [119548]

[holding answers 18 June 2003]: We have advertised DTI's Employment Agency Standards (EAS) helpline in various publications, including specialist trade newspapers and magazines and on the DTI's website. In addition, information booklets, leaflets and posters, which contain details of the EAS Inspectorate and Helpline telephone number, are issued to interested organisations, such as Citizen Advice Bureaux, Jobcentres, AC AS, the relevant trade associations and trade unions.Between 1 June 2002 and 31 May 2003 the DTI's Employment Agency Standards helpline received 8,965 telephone inquiries. It is not possible to provide a breakdown by geographical region.