To ask the Chancellor of the Exchequer when he intends to reply to the letter to him dated 22 May 2003 from the right hon. Member for Manchester, Gorton with regard to Ms J. Knowles. 
The Inland Revenue replied on behalf of the Chancellor on 20 June 2003. The Tax Credit Office aims to reply to 80 per cent. of complaints within 15 working days and will measure their performance and report against that aim in due course.