Five Key Targets have been set for the Chief Executive of the Defence Procurement Agency for the Financial Year 2003–04.The first three key targets apply to projects covered by the Major Projects Report which have passed their Main Gate approval. Key Targets two and three are consistent with the goals set in the Department's public service agreement (PSA). The fourth key target relates to improvements in DPA Customer satisfaction and the fifth to the costs of running the Agency. The key targets are:KEY TARGET 1: Key requirements Compliance
Predicted achievement of customers' core requirements1 for projects: 98 per cent.
KEY TARGET 2: Average in-year In Service Date slippage
Average in-year slippage of In Service Dates2 compared with approval not to exceed 0.5 months
KEY TARGET 3: Average in-year cost growth
Average in-year cost variation3 not to exceed 0 per cent.
KEY TARGET 4: Customer Survey Satisfaction Rating
Customer satisfaction rating of 74 per cent.
KEY TARGET 5: Agency Running Cost
No excess against DPA Resource Control Totals.
1 Around 10 core requirements per projects are agreed between the DPA and MoD headquarters, defining the essential characteristics of the equipment/capability.
2 Variation between in service date (ISD) approved at "Main Gate" (the major investment decision point) and currently predicted ISD.
3 Variation between cost approved at Main Gate and current predicted estimate.