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Compensation Claims (Handling Services)

Volume 447: debated on Monday 12 June 2006

To ask the Solicitor-General whether the Treasury Solicitor's Department has negotiated with companies providing claims handling services, rather than solicitors, when dealing with compensation claims against Government Departments in connection with their role as employers since 1997. (76441)

The Treasury Solicitor's Department does not maintain a central record of claimants' representatives. Whether or not a claimant was represented by a company providing claims handling services, rather than by solicitors, can therefore only be ascertained by retrieving the relevant files and examining the correspondence in order to discover the identity of each claimant's representative. Such an exercise would be labour intensive and would be at disproportionate cost.