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Visas

Volume 447: debated on Monday 12 June 2006

To ask the Secretary of State for Foreign and Commonwealth Affairs pursuant to the answer to question 73626, how many complaints have been received relating to UK embassy visa sections in (a) Romania, (b) India, (c) Pakistan, (d) Federation of Russia, (e) Bulgaria, (f) Saudi Arabia and (g) Kenya. (75934)

The number of complaints relating to visa sections over the last five years are as follows. UKvisas has only recorded complaints received in the United Kingdom separately since March 2006 so these figures are only included for this year.

2001

2002

2003

2004

2005

2006

Romania

4

1

2

5

India

29

27

210

54

32

41

Pakistan

3

42

Russia

10

2

4

1

1

3

Bulgaria

9

2

Saudi Arabia

53

50

50

4

4

Kenya

3

3

1 Statistics not available for this period. 2 Figures for deputy high commissions in Mumbai, Kolkata and Chennai only. No data available for these years for the high commission in New Delhi. 3 Information not available for visa sections in Pakistan. Formal procedures are now in place at our high commission in Islamabad and deputy high commission in Karachi to record all complaints. 4 Complaints received in the UK only. 5 Figures for the Consulate-General in Jeddah only. No data available for these years for the embassy in Riyadh.