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Building Industry

Volume 447: debated on Tuesday 13 June 2006

To ask the Secretary of State for Trade and Industry what support his Department is giving to the TrustMark scheme in the building industry. (75174)

The TrustMark scheme has been developed jointly by Government, industry and consumer stakeholders to raise standards in the domestic repair, maintenance and improvement sector and to provide better information to consumers. The TrustMark scheme grew out of the Government’s 2001 manifesto commitment to tackle cowboy builders.

DTI licensed TrustMark Ltd. (a not-for-profit company, limited by guarantee) on 19 August 2005 to operate the framework. This involves assessing and licensing compliant membership organisations (“Approved Operators”) to use the logo, and monitoring their continued compliance. Approved Operators can then license compliant members. There are currently 10 Approved Operators (with further applications being considered) and around 6,500 licensed members.

Our aim is that, over time, improved performance as a result of TrustMark will enhance the construction industry’s reputation and improve consumer confidence leading to higher volumes of work and better levels of consumer satisfaction.

DTI is supporting TrustMark Ltd. with a grant of £2 million over two years, ending March 2007.