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Information Commissioner

Volume 447: debated on Wednesday 14 June 2006

To ask the Minister of State, Department for Constitutional Affairs what the cost was of the casework management system installed in the Information Commissioner’s Office in 2004 to monitor breaches of telephone preference service regulations. (75906)

The Information Commissioner’s Office is an independent statutory body. It receives a wide range of complaints, principally under the Data Protection Act 1998, Freedom of Information Act 2000, Environmental Information Regulations 2000, and the Privacy and Electronic Communications Regulations 2003. The Information Commissioner’s Office introduced a Casework Management and Enquiry Handling system from 2003 onwards to provide support for all of these complaints activities.

Separate costings for the functionality of the different elements of the Information Commissioner’s Office casework system are not available and there was no specific expenditure to cover complaints under the Privacy and Electronic Communications Regulations 2003.