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Sickness/Unauthorised Absence

Volume 447: debated on Friday 16 June 2006

To ask the Secretary of State for Work and Pensions what the level of (a) sickness and (b) unauthorised absence was in (a) his Department and (b) each of its agencies in each year since 1996-97; what progress has been made in meeting targets for a reduction in sickness and unauthorised absence; and if he will make a statement. (41328)

The information is as follows.

Days lost to sickness

The information available is contained in the following tables. The figures represent average working days lost per staff year, and have been drawn from the Cabinet Office’s annual reports on sickness absence in the civil service. The information for 2005 is not yet available.

The Department for Work and Pensions was formed in 2001. The overall figures prior to this date relate to absence levels in the Department of Social Security and the Employment Service. A comprehensive breakdown of the DSS agencies’ figures prior to 2001 is not available.

Table 1: Sickness absence information for the former DSS and ES

Department

1998

1999

2000

Employment Service

11.5

11.8

Department of Social Security

10.8

10.9

11.0

Table 2: Sickness absence information for DWP

Business

2001

2002

2003

2004

Appeals Service

Child Support Agency

11.0

11.6

13.8

11.6

Disability and Carers Service

Employment Service

12.8

13.5

Jobcentre Plus (Benefits Agency pre-2002)

10.6

10.8

12.0

9.8

The Pension Service

10.5

9.5

DWP overall

11.1

10.8

11.6

9.6

Since the end of 2004, the Department’s internal figures indicate a further reduction of over 12 per cent. This improvement has been achieved by, among other things, increasing staff awareness of the issue and management's commitment to reducing absence levels; greater compliance with revised procedures, which were commended by the National Audit Office; improved management information about the level and type of absences through the introduction of a new computer system.

Days lost to unauthorised absence

The available information is in the following table. Information about unauthorised absences in DWP prior to 2003 is not fully available. The vast majority of these days lost are through industrial action. Days lost for reasons other than industrial action are negligible. If they occur, they are dealt with under the Department’s disciplinary procedures.

Table 3: Average working days lost due to all unauthorised absences

DWP business

2003

2004

2005 (end October)

Appeals Service

Child Support Agency

0.01

2.21

0.03

Disability and Carers Service

0.01

1.94

0.03

Jobcentre Plus

0.02

2.08

0.03

The Pension Service

0.01

2.14

0.03

DWP overall

0.01

2.08

0.03

Table 4: Average working days lost due to unauthorised absence, excluding industrial action

DWP business

2003

2004

2005 (end October)

Appeals Service

Child Support Agency

0.01

0.04

0.03

Disability and Carers Service

0.01

0.02

0.03

Jobcentre Plus

0.01

0.04

0.03

The Pension Service

0.01

0.07

0.03

DWP overall

0.01

0.04

0.03