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Call Centres

Volume 448: debated on Thursday 29 June 2006

To ask the Secretary of State for Northern Ireland how many call centre jobs there are in Northern Ireland; how many there were three years ago; and if he will make a statement. (80101)

Invest NI figures from a survey of customer contact centres in Northern Ireland conducted in May 2006 show that there are currently over 10,500 employed in the sector. Three years ago the number employed was around 8,000.

The customer contact sector in Northern Ireland has been developed largely by inward investment but also contains a number of locally owned companies trading in international markets. It remains a key target sector for Invest NI.