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Patient Advice and Liaison Service

Volume 448: debated on Thursday 29 June 2006

To ask the Secretary of State for Health how many patient advice and liaison service workers there are in each NHS trust in England; and what the average number of patients treated per year in each NHS trust in England was over the last five years. (78419)

Because of the local nature of the service, the Department does not keep central data relating to patient advice and liaison service (PALS) operational activities, including the number of PALS workers in each national health service trust in England.

The following table summarises the number of patients treated per year by the NHS in England over the last five years, and is taken from the NHS annual report 2004-05.

2000-01

2001-02

2002-03

2003-04

2004-05

Total

General and acute admissions

8,944

8,997

9,269

9,719

10,050

46,979

Geriatric admissions

359

347

357

357

368

1,788

Maternity admissions

896

877

924

970

1,000

4,667

New out-patients (first attendances)

12,466

12,613

12,879

13,431

13,371

64,760

New accident and emergency (first attendances)

12,953

12,901

13,253

15,313

16,712

71,132

Yearly total

35,618,

35,735

36,682

39,790

41,501

Note: Figures relate to thousands

To ask the Secretary of State for Health in what ways the patient advice and liaison service informs cancer patients of its ability to act as a gateway to information and advice about welfare benefits. (78428)

Because of the local nature of the service, the Department does not keep central data relating to patient advice and liaison service (PALS) operational activities. However, one of the core features of PALS is to be identifiable and accessible to patients, their carers, friends and families and strategic health authorities regularly evaluate PALS against this criterion.