The provisions of the Higher Education Act 2004 require the Office of the Independent Adjudicator for Higher Education (OIA) to produce an annual report which must include information about:
the complaints referred under the scheme;
the decisions and recommendations made by reviewers;
the extent to which recommendations made by the reviewers have been followed; and
the way in which the operator has used the fees paid in connection with the scheme.
We receive and monitor this information regularly and I will make an assessment on the basis of the OIA's annual report which will be published later this year.