Skip to main content

Post Office Network Services

Volume 448: debated on Tuesday 4 July 2006

To ask the Secretary of State for Transport what services (a) his Department and (b) its associated public bodies (i) make available and (ii) have made available in the last five years through the Post Office network; through how many outlets the service is or was made available; and how many relevant transactions were undertaken in each case in the most recent year for which figures are available. (79196)

(i) A Vehicle Re-licensing (car tax renewal) and a Statutory Off Road Notification (SORN) service is provided over the counter in approximately 4,600 Motor Vehicle Licensing (MVL) Post Office® branches. Postal applications are handled in 120 of these branches.

A Photocard Driving Licence Premium Service, checking application forms and supporting identity documents, is provided in approximately 740 Post Office® branches.

A range of vehicle and driving licence forms, leaflets and booklets are held in all 14,000 branches.

(ii) Over the last five years Post Office Ltd/DVLA has introduced a new electronic system for both vehicle re-licensing and making a Statutory Off-Road Notification (SORN) at MVL Post Office® branches through reading barcodes on application forms/registration certificates.

Since August 2004, when re-licensing their vehicle or making a Statutory Off Road Notification (SORN), customers have been able to notify a change of tax class into the disabled tax class at MVL Post Office® branches.

In March 2004, DVLA and Post Office Ltd reached commercial agreement to extend the network of offices able to offer the vehicle re-licensing service by over 600 mainly rural Post Office® branches.

In March 2006 DVLA and Post Office Ltd reached commercial agreement to extend the network of offices able to offer the Photocard Driving Licence Premium Service by over 40 Post Office® branches.

In the last financial year approximately 38 million vehicle licences were issued by the Post Office and over 2.3 million SORNs were received. Of these, over 160,000 customers changed their vehicle into the disabled tax class.

In the last financial year over 650,000 customers used the Photocard Driving Licence Premium Service at Post Office® branches.