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HM Revenue and Customs Offices

Volume 448: debated on Tuesday 11 July 2006

To ask the Chancellor of the Exchequer whether local HM Revenue and Customs offices are meeting their targets for responding to postal enquiries; and if he will make a statement. (83380)

HMRC has a service standard which aims to deal with 80 per cent. of postal contact within 15 working days of receipt and 95 per cent. within 40 working days, against which the Department achieved cumulative results in 2005-06 of 79.2 per cent. and 91.7 per cent. respectively. Results for 2006-07 are not yet available.

To ask the Chancellor of the Exchequer what the latest estimate is of the number of open cases at each HM Revenue and Customs office in each month since January 2005; and if he will make a statement. (83444)

To ask the Chancellor of the Exchequer how many people HM Revenue and Customs employs in collecting taxes; how many there were (a) 5, (b) 10 and (c) 20 years ago; what his estimate is of the cost of tax collection in 2006-07; and what it was (i) 5, (ii) 10 and (iii) 20 years ago. (83453)

The average number of HM Revenue and Customs staff employed in collecting taxes in 2005-06 was 93,574.

HM Revenue and Customs estimate for 2006-07 anticipates the cost of collecting taxes in that financial year to be £4,122 million.

The number of staff involved in collected taxes and the associated costs for 5, 10 and 20 years ago can be obtained from the annual reports of HM Customs and Excise and HM Inland Revenue for the financial years 1985-86, 1995-96 and 2000-01. These publications— Command Documents 9831, 5, 230, 3427, 3446, 5304 and 5309—can be obtained from the Library of the House.

To ask the Chancellor of the Exchequer if he will make a statement on plans for the future of the HM Revenue and Customs offices in Yeovil. (82888)