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Arm's Length Management

Volume 449: debated on Tuesday 25 July 2006

To ask the Secretary of State for Communities and Local Government what plans she has to measure the impact of arm's length management organisations on tenant satisfaction. (83373)

Tenant satisfaction is one of the best value performance indicators used to measure performance by local authorities. To date there are only data available to cover the first two years of operation for the first eight ALMOs. As soon as sufficient data are available we will be able to assess the impact of ALMOs on tenant satisfaction more generally.