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Veterinary Laboratories Agency - Performance Targets 2006-07

Volume 449: debated on Monday 11 September 2006

In my written ministerial statement of 16 May I set out the Performance Targets for the Veterinary Laboratories Agency for 2006-07. The third target listed under Service Delivery in that statement should have had the figure of 80 per cent. rather than 75 per cent. That and all other targets are set out again below.

Service Delivery

1. To meet 85 per cent. of Rationale, Objectives, Appraisal, Monitoring and Evaluation (ROAME) milestones together with evidence of significant progress towards an outcome based measure of research projects.

2. To achieve 85 per cent. of surveillance deliverables to time.

3. To achieve a score of at least 80 per cent. satisfaction in the VLA customer satisfaction survey.

Financial

4. To achieve full cost recovery.

Efficiency

5. To deliver 2.5 per cent. efficiency savings.

Quality

6. Maintaining current third party certifications and accreditations.

7. To achieve ISO14001 certification for the regional laboratories.

Safety

8. To implement the VLA safety plan 2006-07 to timescales indicated in the Business Plan.

Further details are given in the VLA Business Plan for 2006-07 a copy of which has been provided to the Library of the House.