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Departmental Telephone Lines

Volume 450: debated on Monday 9 October 2006

To ask the Secretary of State for Work and Pensions how much has been spent on hold music for telephone lines operated by his Department in each of the last five years. (92642)

The Department of Work and Pensions has a contract with BT to provide its telephony services. Hold music is provided as part of the standard package provided on all BT switch boards and as such does not incur a discrete identifiable charge to DWP.