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Social Fund

Volume 450: debated on Monday 9 October 2006

To ask the Secretary of State for Work and Pensions how many social fund applications from each county were processed in each of the six months before the centralisation in Bristol; and how many have been processed in each month since the centralisation. (88362)

The administration of Jobcentre Plus is a matter for the Chief Executive of Jobcentre Plus, Lesley Strathie. I have asked her to provide the hon. Member with the information requested.

Letter from Lesley Strathie:

The Secretary of State has asked me to reply to your question asking how many social fund applications from each county were processed in each of the six months before the centralisation in Bristol, and how many have been processed in each month since centralisation. This is something which falls within the responsibilities delegated to me as Chief Executive of Jobcentre Plus.

As part of the national programme to centralise the processing of Social Fund applications, we are moving all the Social Fund processing work for the South West region to Bristol. The work is being moved in phases and different counties are at different stages of this process. It is envisaged that this work will be completed in 2007.

Social Fund payments encompass a variety of different types of payment, including Crisis Loans, Budgeting Loans, Community Care Grants, Funeral Payments and Sure Start Maternity Grants.

The following tables illustrate the movement of work to date and the number of claims processed in the months either side of the transfer to Bristol.

Whilst the tables show that the numbers of claims being processed initially fell immediately following the transfer of work, which has meant that some customers have experienced delays in receiving payments, I am pleased to report that this position has now recovered.

I hope this is helpful.

Number of Social Fund applications processed by county in the South West Region.

Cornwall

Number of Social Fund applications processed for Cornwall customers since November 2005

Number

November 2005

1,836

December 2005

1,486

January 2006

1,491

February 2006

1,473

March 2006

1,637

April 2006

1,275

May 2006

1,118

June 2006

1,515

July 2006

1,474

Note: Social Fund work for Cornwall was transferred to Bristol from the end of April 2006. Bulk transfer of cases took place in August 2006 so no data available by county after the end of July as it is not possible to differentiate how many of these cases originated from Cornwall.

Devon

Budgeting Loan applications processed from May 2005

Number

May 2005

1,896

June 2005

1,736

July 2005

1,864

August 2005

1,321

September 2005

1,363

October 2005

2,306

November 2005

1,608

December 2005

2,152

January 2006

1,343

February 2006

1,432

March 2006

1,549

April 2006

1,418

May 2006

1,676

June 2006

1,860

July 2006

1,943

Note: The processing of Budgeting Loans for Devon customers transferred to Bristol South at the end of October 2005. Bulk transfer of cases took place in August 2006 so no data available by county after the end of July as it is not possible to differentiate how many of these cases originated from Devon.

‘Other’ Social Fund applications for Devon customers (Crisis Loans, Community Care Grants, Funeral Payments and Sure Start Maternity Grants)

Number

May 2005

2,915

June 2005

3,020

July 2005

2,892

August 2005

2,735

September 2005

2,893

October 2005

2,955

November 2005

3,095

December 2005

2,879

January 2006

3,347

February 2006

2,952

March 2006

3,515

April 2006

2,477

May 2006

2,899

June 2006

3,138

July 2006

2,805

Note: The processing of other (Crisis Loans, Community Care Grants, Funeral Payments and Sure Start Maternity Grants) Social Fund payments transferred to Bristol on 5 June 2006. Bulk transfer of cases took place in August 2006 so no data available by county after the end of July as it is not possible to differentiate how many of these cases originated from Devon.

Gloucestershire

Number of Social Fund applications processed for Gloucestershire customers since August 2005

Number

August 2005

1,585

September 2005

1,638

October 2005

1,600

November 2005

2,006

December 2005

1,661

January 2006

1,486

February 2006

1,228

March 2006

1,703

April 2006

1,313

May 2006

1,602

June 2006

1,725

July 2006

1,963

Note: The processing of social fund applications for Gloucestershire customers transferred to Bristol from the end of January 2006. Bulk transfer of cases took place in August 2006 so no data available by county after the end of July as it is not possible to differentiate how many of these cases originated from Gloucestershire.

Somerset, Dorset and Wiltshire (including Swindon)

Social Fund applications for people living in Somerset, Dorset and Wiltshire (including Swindon) have yet to be transferred to Bristol (exact dates are yet to be finalised). The numbers of claims processed in the last six months are as follows:

Somerset

Dorset

Swindon and Wiltshire

March 2006

1,799

3,179

1,839

April 2006

1,493

2,891

1,546

May 2006

1,694

3,264

1,901

June 2006

2,072

3,319

1,784

July 2006

1,789

3,067

1,943

August 2006

1,942

2,901

1,844

West of England (Bristol and South Gloucestershire)

Work centralised in Bristol South office at the end of March 2006

Number

October 2005

3,940

November 2005

4,334

December 2005

4,425

January 2006

3,841

February 2006

3,613

March 2006

4,684

April 2006

3,715

May 2006

3,885

June 2006

4,236

July 2006

4,404

August 2006

10,027

Note: From August 2006—figure shown also includes all work from Cornwall, Devon and the remainder of Gloucestershire.