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Missed Appointments

Volume 450: debated on Tuesday 24 October 2006

To ask the Secretary of State for Health if she will list the causes for missed appointments in each NHS trust; and what the cost of missed appointments was in each of the last five years. (92205)

Information on the causes of missed appointments is not collected centrally and the Department has not made an estimate of the cost of such missed appointments. The choose and book system, which is being implemented across the national health service will give patients greater certainty and choice over the time and date of their hospital appointment and will help reduce the number and cost of missed appointments.