The Government have made it clear on a number of occasions that they accept that the current arrangements for dealing with complaints against veterinary surgeons could be improved. This means looking at the scope of any complaints system, the range of actions that the regulatory body has at its disposal, and whether the system is sufficiently transparent and fair.
We have received a number of ideas on how complaints against veterinary surgeons should be managed, including the appointment of an independent ombudsman. We will also look at whether better models exist for the way in which complaints against other professions are handled. These issues are being considered as part of a wider review of the existing regulatory framework for veterinary surgeons. However there is currently no set timetable for making changes to the Veterinary Surgeons Act 1966.