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Immigration and Nationality Directorate

Volume 450: debated on Wednesday 25 October 2006

To ask the Secretary of State for the Home Department what the targets are for the immigration and nationality directorate’s response time to letters from hon. Members; and what percentage of responses met the target response time in the latest period for which figures are available. (93439)

The published target is to answer 95 per cent. of Members’ letters on immigration and nationality directorate—related matters within 20 working days. Although we still have some way to go to achieve that standard, performance has none the less already improved significantly from 34 per cent. in 2004 to 76 per cent. for the period September 2005 to August 2006, the latest period for which figures are available.