The Highways Agency already offers real time traffic information through message signs, telephone and the web. It is improving these services and developing new services such as dedicated traffic and travel radio. These services and future plans are provided in its publication “Changing the customer experience through information”, which is on the agency's website. Copies will also be placed in the Libraries of the House.
A wide range of real time travel information, including information relevant to drivers in Wales, Scotland and London, is available from the Transport Direct website at. www.transportdirect.info.