To ask the honourable Member for North Devon, representing the House of Commons Commission what assessment he has made of the effectiveness of training undertaken by security staff at the House of Commons in dealing with wheelchair users. (102470)

Training in visitor care has been delivered by external specialists in recent months to mixed groups of police, security officers and visitor assistants. The training has concentrated on providing customer focused services to meet the high expectations of all visitors including wheelchair users.

The training is judged to have been effective and the vast majority of wheelchair users have enjoyable visits to the House.