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Gas and Electricity Supplies

Volume 453: debated on Monday 27 November 2006

To ask the Secretary of State for Trade and Industry how many applications for supply of (a) gas and (b) electricity were declined by each energy supplier in (i) each region of England, (ii) Scotland and (iii) Wales in the last full year for which figures are available. (101902)

Subject to certain exclusions, Condition 32 of the standard gas and electricity supply licences requires suppliers to offer terms at a domestic customer's request. In the event of a refusal to supply, a customer may complain to the statutory consumer body, Energywatch. If Energywatch cannot resolve the complaint, the industry regulator, the Office of Gas and Electricity Markets (Ofgem) may investigate. Ofgem does not collect data about refusal to supply.