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Consumer Protection

Volume 454: debated on Monday 11 December 2006

To ask the Secretary of State for Trade and Industry what steps his Department is taking over the Christmas period to alert consumers of the protection provided under legislation on the sale and supply of goods. (106350)

The Department has no such plans. The protections available to consumers under the Sale of Goods Act 1979, in the event that goods purchased proved to be faulty, etc., are available to assist them throughout the year and not just over the festive season.

Consumer Direct (08454 040506 or www.consumerdirect.gov.uk) provides clear, practical advice on consumer issues including purchases made under the Sale of Goods Act. Alternatively, local Citizen's Advice Bureaux (www.citizensadvice.org.uk) or local authority trading standards services (www.tradingstandards.gov.uk) can provide advice on how best to proceed with complaints. The local trading standards office for St. Albans is located at Hertfordshire county council, 45 Grosvenor Road,St. Albans, Hertfordshire AL1 3 AW. Telephone 08454 040506.