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Energy Market

Volume 455: debated on Thursday 11 January 2007

To ask the Secretary of State for Trade and Industry what safeguards exist to protect small business consumers from mis-selling in the energy market. (110428)

As in general consumer law, regulatory protection in relation to mis-selling does not extend to the business market for gas and electricity. Small businesses that have been unable to resolve complaints with their supplier may seek assistance from the statutory consumer body, Energywatch, as well as seeking redress through the courts.