When the Eastern Health and Social Services Board (EHSSB) became aware of concerns about dentist George Bruce Kelso in late 1998 it instigated investigations on two fronts:
1. The Central Services Agency (CSA) was asked by the Board to profile Mr. Kelso’s pattern of treatment claims. This included calling in and checking patient records.
2. The Referral Dental Service, based in the Department of Health, Social Services and Public Safety, was asked to undertake post treatment examinations on a large number of patients for which Mr. Kelso had submitted claims for health service dental treatment.
The EHSSB assimilated these findings into a case report.