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Rail Services

Volume 455: debated on Tuesday 16 January 2007

To ask the Secretary of State for Transport what assessment he has made of c2c's performance in managing the rail network in southern Essex. (115881)

Improving rail performance is a key objective for the Department for Transport. However, managing rail network performance is the responsibility of Network Rail and joint action plans are in place between Network Rail and c2c to address performance issues. These are monitored monthly.

To ask the Secretary of State for Transport what steps his Department is taking to encourage train operating companies to install automatic ticket machines in their stations that are of universal design and use the same command sequence; and if he will make a statement. (116090)

Decisions on whether to install ticket vending machines, the type of machines to be procured, and the detailed way in which the machines will work, are a matter for train operators.

To ask the Secretary of State for Transport what steps his Department is taking to encourage train operating companies to adopt a consistent nationwide policy on the issuing of penalty fares to passengers not in possession of a valid ticket. (116091)

All operators who charge penalty fares must comply with the Penalty Fares Rules 2002 and the provisions of their own penalty fares scheme. Every penalty fares scheme must be approved by the Department for Transport. The Penalty Fares Rules ensure consistency between operators in terms of when a penalty fare may and may not be charged, the wording and design of penalty fare warning notices, criteria for accepting or declining appeals, and the use of discretion by staff.

To ask the Secretary of State for Transport what agency has responsibility for ensuring that train operating companies comply with the terms of the National Rail Conditions of Carriage. (116092)

Operators are required to comply with the National Rail Conditions of Carriage by their Passenger Licence, which is enforced by the Office of Rail Regulation. Compliance with the National Rail Conditions of Carriage is also a requirement of franchise agreements, which are enforced by the Department for Transport.