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HM Revenue and Customs

Volume 455: debated on Thursday 18 January 2007

To ask the Chancellor of the Exchequer when he last discussed the reorganisation of HM Revenue and Customs offices in Wales with the Secretary of State for Wales. (116573)

Treasury Ministers and officials have meetings with a wide range of organisations and individuals in the public and private sectors as part of the process of policy development and delivery. As was the case with previous Administrations, it is not the Government’s practice to provide details of all such meetings.

To ask the Chancellor of the Exchequer what targets his Department sets for quality of service at HM Revenue and Customs offices in Wales; and what recent assessment he has made of performance against those targets for each office. (108570)

[holding answer 12 December 2006]: HM Revenue and Customs (HMRC) sets national quality of service targets that apply equally to offices in Wales. HMRC’s combined Annual Report 2005-06 and Autumn Performance Report 2006 (cm6983) sets out the latest assessment of progress. The report was presented to Parliament on 19 December 2006. A downloadable copy is available in portable document format (pdf) from the HMRC website at:

http://www.hmrc.gov.uk/about/reports.htm