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Rail Franchise Agreements

Volume 456: debated on Tuesday 30 January 2007

2. If he will provide for new rail franchise agreements to include a requirement for a maximum time a rail commuter should expect to stand without having access to a seat. (112056)

Before I answer the question, on behalf of the Government I express the sympathy of this side of the House to the family of Paul Channon, the former Member for Southend, West. He served as Secretary of State for Transport between 1987 and 1989, during which time he had to deal with both the Clapham Junction rail crash and the Lockerbie disaster. Our thoughts are with his family at this time.

The Government recognise the pressures faced by many passengers at the busiest times on the busiest routes into work. That is why, in all franchises that we let, we set a target that standing should not exceed 20 minutes and that peak capacity should meet demand. The recently let First Capital Connect and South Western Trains franchises contain commitments to increase capacity. We recognise that demand for rail has increased markedly in the past decade and this summer, for the first time, the Government will publish a fully funded strategy to buy extra capacity where it is most needed.

May I associate myself with the Minister’s opening comments?

Given that the cost of a season ticket from Milton Keynes and Wolverton is £3,440, surely commuters can expect to get a seat—something that cannot be guaranteed at the moment. With the rapid expansion of Milton Keynes, they are even less likely to get a seat in future. However, there is one thing that the Minister can do for me. Virgin trains stop to drop off passengers at Milton Keynes during rush hour, but not to pick them up. That is frustrating for commuters, when there are empty seats and it is the last stop before Euston. Please will the Minister look into that matter?

One of the challenges in Milton Keynes is ensuring that there is a sufficient length of platform to accommodate longer trains. I hope that, in the spirit in which the hon. Gentleman associated himself with my earlier comments, he will associate himself with the hard work and campaigning efforts of my hon. Friend the Member for Milton Keynes, South-West (Dr. Starkey), who for many years has campaigned for that extra investment. There is a fundamental connection between the length of the platforms at Milton Keynes and the length of trains that are able to run, with a consequence for capacity.

Another form of access to seats that I have had complaints about from some of my constituents and my city council relates to the lack of properly functioning toilets on many commuter trains and other trains along the south coast. Is it true that the train companies have no requirement to provide toilets on trains? If so, will the Minister take steps to rectify the matter?

On the subject of standing on trains, our local rail service, One Railway, suffers from extreme overcrowding. We are desperate for more capacity on the service, but one of the problems in providing that capacity is the franchise fee that One Railway pays each year to the Department for Transport, which is £50 million. Will the Secretary of State take a look at that franchise fee to see whether the money would be better invested on new rail infrastructure and longer platforms?

I fear that the hon. Gentleman is labouring under a misapprehension. The premium payments by the franchisees do not go back to the Treasury, but are ring-fenced within the Department for Transport rail budget. It is exactly the kind of premium that he speaks of, as well as the sustained public investment, that accounts for the fact that 4,800 new trains and carriages have been purchased over the past 10 years.

Could my right hon. Friend use some of those returns to deal with the situation in relation to First Great Western? It is not just that people cannot get access to a seat; the space that they are expected to stand in is insufficient for a human being. As one of my constituents pointed out to me, under regulation 1/2005 and directive 91/628/EEC, there is a minimum amount of space specified for a pig, a cow or a sheep, but at no point is there a minimum amount of space specified for a person on a train.

I welcome the opportunity to state clearly to the House that the performance of First Great Western over recent weeks has been simply unacceptable. I have made that point not solely to the House, but directly to the management at First Great Western. I know that the Under-Secretary of State for Transport, my hon. Friend the Member for Glasgow, South (Mr. Harris), the Minister with responsibility for rail, has done so too. We have raised concerns on behalf of passengers not simply in Slough, but further west in Bristol. I am glad to say that First Great Western has recently apologised publicly to its passengers. Its challenge is to take the remedial steps necessary to ensure that the new rolling stock, which should already have been available to passengers, is made available. That will have an impact on capacity.

Of course, Ministers today have more direct operational involvement in the running of the railways than they did even in the days of British Rail. In the past few weeks, overcrowding has led to passengers fainting on trains; we have seen commuter rebellions and newspaper campaigns about the raw deal that passengers are getting; and last week, the Under-Secretary of State for Transport, the hon. Member for Glasgow, South (Mr. Harris), and my office received a letter from a lady in Scotland whose daughter had to stand from Kirkcaldy, the Secretary of State’s spiritual home, all the way to London—a five-hour journey. The Secretary of State has promised us another White Paper. When will the Government actually start doing something to fulfil some of their promises in their 10-year plan on tackling overcrowding?

The hon. Gentleman is right to acknowledge that there is genuine public concern about capacity. There has been a significant uplift in the number of people using our railways in recent years. He challenges me to name some of the improvements that have already been brought about as a result of investment. Southern Railways’ new trains programme represents the biggest single procurement of commuter trains in 40 years, and some 1,700 old slam-door trains have been replaced by 225 new rail vehicles. The west coast main line delivers 12-car suburban services on the southern end of the route and there is scope for growth in future years. For Chiltern, the delivery of the Evergreen 2 allows more trains to operate into Marylebone. Although there is genuine public concern, it is difficult for the Conservative party to be a credible articulator of that concern when it seems to be saying simultaneously that it wants lower fares and taxes and higher investment. That simply does not add up.

The Secretary of State is always ready to boast about the amount that he is spending on the railways, as are the Government in other areas of their activities. However, if I were in his position, I would be asking myself why, although I was spending so much money, the situation for many passengers was still so bad. How will he cope with the official forecasts of more than 30 per cent. growth in passenger numbers in the next seven years? If we already have an overcrowding crisis on our railways, where are those passengers going to travel?

As I have made clear, we will announce the additional capacity that we will be able to buy in the summer, which will be in addition to the ongoing programme of investment. It ill-behoves the hon. Gentleman to assert that something must be done while simultaneously asserting that fares and taxes must be cut. It simply does not add up for a principal party of opposition that is trying credibly to associate itself with genuine public concern to be willing to talk about the ends, but be unwilling to commit the means.

Although frequency and punctuality on the north Wales coast have improved considerably, there is still pressure on seat capacity. Does my right hon. Friend agree that the proposal of Virgin Trains to introduce five-car trains to replace larger nine-car trains in 2008 will compound that problem? There is already sufficient capacity to fill the nine cars. Will he assure me that the franchise will provide a full service west of Chester—from Holyhead to London—and that that service will use the prime trains?

There is a misapprehension that franchising agreements prohibit franchisees from adding capacity to services, or putting in place additional services. There are choices for the franchisee to make. In many cases, franchisees want to put in place additional capacity because that generates further revenue for the railways. I know that there is concern in north-west Wales. I have held discussions with colleagues from Wrexham on the matter, and I will certainly consider the points that my hon. Friend makes.

First Great Western’s advice to passengers who feel unsafe on crowded trains is that they should get off. The Under-Secretary of State for Transport, the hon. Member for Glasgow, South (Mr. Harris), has advised us that there is no legal limit on the number of people who can travel on a train. When Labour came to power, one of its first actions was to legislate about the overcrowding of animals on trains, including chickens. Is it not time that the rights of commuters were dealt with in the same way as those of chickens?

I fear that the hon. Gentleman has evidenced the risk involved in writing down a question prior to discussions in the Chamber. I reiterate that we recognise that there is a genuine challenge facing not only the Government, but the whole country, as a consequence of the sustained economic growth that we have experienced over the past decade and the chronic under-investment that was witnessed on the railways over many decades. There are two sources of funding available to address the capacity challenges that we face. In terms of public resources, there is the contribution from the fare payer and the contribution from the taxpayer. It is necessary to find the appropriate balance. In recent years, the net contribution from the taxpayer increased significantly, but we will continue to address the matter and we will bring forward further proposals this summer.