In October 2006, Her Majesty's Revenue and Customs introduced a new scheme designed to encourage staff to submit proposals for working more efficiently and effectively, to enable the best proposals to be rolled out quickly across the Department, and in the process to develop the capabilities and initiative of the staff involved.
The scheme is expected to deliver a 110 per cent. return over two years, in terms of both efficiency savings and greater operational effectiveness. To date, approximately £850,000 has been invested in the implementation of proposals and projects arising from the scheme, which it is expected would deliver a return of approximately £935,000 over the next two years.
During its review programme HMRC will be undertaking a process of information gathering from internal and external sources and consultation with staff and external stakeholders.
This information will be used to assess the impact of potential closure of an office on the local community, customers, staff and business delivery. Each location will be considered on its individual factors before a decision is made.
By reducing the number of offices it occupies, and using its remaining office space more efficiently, HMRC will reduce the carbon footprint of its accommodation.
HMRC is promoting sustainable travel policies and the use of telephone conferencing and video conferencing as travel alternatives.