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HMRC

Volume 456: debated on Wednesday 31 January 2007

To ask the Chancellor of the Exchequer what payments have been made by HM Revenue and Customs for opinion polling in the last three years; which company received each payment; on what date; and what the purpose was of the polling concerned in each case. (111925)

To ask the Chancellor of the Exchequer whether HM Revenue and Customs has recently changed its policy of providing home visits to taxpayers under its Targeted Education, Enabling and Leverage scheme. (111600)

To ask the Chancellor of the Exchequer what savings have been identified as a direct result of the HM Revenue and Customs scheme Angels and Demons; and how much has been spent on the scheme. (111602)

In October 2006, Her Majesty's Revenue and Customs introduced a new scheme designed to encourage staff to submit proposals for working more efficiently and effectively, to enable the best proposals to be rolled out quickly across the Department, and in the process to develop the capabilities and initiative of the staff involved.

The scheme is expected to deliver a 110 per cent. return over two years, in terms of both efficiency savings and greater operational effectiveness. To date, approximately £850,000 has been invested in the implementation of proposals and projects arising from the scheme, which it is expected would deliver a return of approximately £935,000 over the next two years.

To ask the Chancellor of the Exchequer what methodology will be used in producing the local economic impact assessments in relation to decision-making on the reorganisation of HM Revenue and Customs. (117727)

During its review programme HMRC will be undertaking a process of information gathering from internal and external sources and consultation with staff and external stakeholders.

This information will be used to assess the impact of potential closure of an office on the local community, customers, staff and business delivery. Each location will be considered on its individual factors before a decision is made.

To ask the Chancellor of the Exchequer if he will assess the changes in carbon dioxide emissions resulting from options for the reorganisation of HM Revenue and Customs offices. (117728)

By reducing the number of offices it occupies, and using its remaining office space more efficiently, HMRC will reduce the carbon footprint of its accommodation.

HMRC is promoting sustainable travel policies and the use of telephone conferencing and video conferencing as travel alternatives.