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Translation Services

Volume 456: debated on Friday 2 February 2007

To ask the Chancellor of the Exchequer what documents his Department and its agencies translate for people in the UK who do not speak English; into which languages such documents are translated; and what the cost was of producing such translations in each of the last five years, broken down by language of translation. (113874)

The following is a breakdown of the documents translated by the Treasury and it’s agencies over the last five years with costs shown where these are available without incurring disproportionate cost:

Literature Translated and Languages

Costs where available (£)


Welsh versions of:

Euro preparations leaflet

Spending Review, Budget and PBR leaflets

Budget and PBR regional leaflet—Wales

Costs unavailable






Provides translation services for all services provided on request

Costs unavailable


All literature (brochures and after sales communications) including NS&I website into Welsh











Royal Mint

Translation of commercial documents and correspondence are provided on request for the Welsh language

Costs unavailable


PRINCE2 documentation into Dutch, Danish, French, Spanish, German, Italian and Chinese; IT Infrastructure Library Best Practice documentation into French, Japanese, Spanish, Brazilian-Portuguese, Danish, Finnish, German, Italian, Norwegian, Korean, Simplified Chinese

Products are self-financing and are produced at no cost to OGC


The Office for National Statistics and General Register Office produce translations of a number of different types of documents and forms relating to their statistical and registration business

Costs unavailable

Documents are translated into Welsh including: the Census of Population questionnaire, other Census documentation, Registration information leaflets, business survey questionnaires and responses to Welsh correspondence

The social survey generic information leaflet and generic advance letter are translated into: Welsh, Gujariti, Hindi, Greek, Bengali, Punjabi, Portuguese, Polish, Chinese, Turkish, Urdu, Somali, and Serbian (advance letter only)

The International Passenger Survey short self completion questionnaire is translated into: Chinese (Cantonese and Mandarin), Japanese, Russian, Bulgarian, Romanian, Spanish, Portuguese, Italian, Greek, German, French and Polish

The 2001 Census of Population information leaflets and Census questions documents were translated: Albanian/Kosovan, Arabic, Bengali, Chinese, Croatian, Farsi/Persian, French, German, Greek, Gujarati, Hindi, Italian, Japanese, Polish, Portuguese, Punjabi, Russian, Serbian, Somali, Spanish, Swahili, Turkish, Urdu and Vietnamese


The HMRC Translation Service has arranged translation of forms, leaflets and notices for internal customers to make available to people in the UK who do not speak English

Costs unavailable

The internal customers determine which language versions are required in accordance with their individual external customer requirements. Languages handled by the HM Revenue and Customs Translation Service have included: Albanian, Arabic, Bengali, Bulgarian, Chinese, Croatian, Czech, Danish, Dari, Dutch, Estonian, Farsi, Finnish, French, German, Greek, Gujerati, Hausa, Hebrew, Hindi, Hungarian, Ibo, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Kurdish, Lao, Latvian, Lingala, Lithuanian, Lugandan, Macedonian, Malay, Maltese, Moldovan, Mongolian, Norwegian, Papiamento, Philipino, Polish, Portuguese, Punjabi, Pushtu, Romanian, Russian, Serbian, Sinhalese, Slovak, Slovenian, Somali, Spanish, Swahili, Swedish, Tamil, Thai, Tigrinya, Turkish, Twi, Ukrainian, Urdu, Vietnamese and Yoruba


The following literature is translated into Welsh:

Self Assessment, PAYE, End of Year, Employers, Statutory Maternity Pay, Statutory Sick Pay, Student Loans, Corporation Tax, Tax Credits, Child Benefit, Child Trust Fund, Construction Industry Scheme, National Insurance Contributions, on-line services for PAYE and Self Assessment

HMRC 2005-06


IR 2004-05


HMC&E 2004-05


IR 2003-04


HMC&E 2003-04


IR 2002-03


HMC&E 2002-03


Costs cover externally commissioned work and do not include internally translated materials

To ask the Chancellor of the Exchequer for what services provided by his Department and its related agencies translation services are provided. (113875)

The Treasury and its related agencies provide translation services on request for the services it provides. Welsh language versions of literature are provided under the Welsh Language Act 1993. Specific services providing translation are:

Valuation Office Agency

The VOA provides translation services for all the services it provides.

HM Revenue and Customs

The HMRC Translation Service arranges and provides translation services internally for the whole Department and the Revenue and Customs Prosecutions Office (RCPO). The principal customers are:

Criminal Investigation material;

Revenue and Customs Prosecutions Office material relating to HMRC and SOCA investigations;

Tax Office company reports, pay statements, accounts, contracts;

HMRC Solicitor’s Office documentation relating to European Court of Justice cases;

Centre for Exchange Intelligence;

Mutual Assurance in Recovery of Debt;

VAT Information Exchange.