In Communities and Local Government and its predecessor Department, the Office of the Deputy Prime Minister, nine complaints were received in 2005-06 and four have been received to date in 2006-07. The Office of the Deputy Prime Minister was set up in May 2002 and comparable information for 1997-98 and 2001-02 is therefore not available.
The numbers of complaints received by the Department's executive agencies was as follows:
The planning inspectorate received 1,743 complaints in 1997-98, 2,584 in 2001-02, 2,793 in 2005-06 and 1,982 to date in 2006-07;
The Fire Service College received 40 complaints in 2001-02, 35 in 2005-06 and 27 to date in 2006-07 (data are not held for 1997-98); and
The Queen Elizabeth II conference centre received one complaint in 2005-06, and a further one to date in 2006-07 (data are not available for the earlier years).
Communities and Local Government, and its predecessor Department, the Office of the Deputy Prime Minister employed one member of staff as a dedicated complaints officer in 2005-06 and 2006-07. Communities and Local Government's forerunner, the Office of the Deputy Prime Minister was set up in May 2002 and the comparable information for 1997-98 and 2001-02 is therefore not available.
Of the Department's Executive Agencies, the planning inspectorate had eight members of staff working as dedicated complaints officers in 1997-98, nine in 2001-02 and 10 in 2005-06 and 2006-07. Neither the Fire Service college nor the Queen Elizabeth II conference centre have had dedicated complaints staff over the period in question.