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Jobcentre Plus

Volume 457: debated on Wednesday 7 March 2007

To ask the Secretary of State for Work and Pensions if he will list the Jobcentre Plus offices which (a) had their hours of opening to the public reduced and (b) closed in each of the past four years, broken down by Parliamentary constituency. (102425)

[holding answer 23 November 2006]: The administration of Jobcentre Plus is a matter for the Chief Executive of Jobcentre Plus, Lesley Strathie. I have asked her to provide the hon. Gentleman with the information requested.

Letter from Lesley Strathie, dated 7 March 2007:

The Secretary of State has asked me to reply to your question asking if he will list the Jobcentre Plus Offices which (a) had their hours of opening to the public reduced and (b) closed in each of the last four years, broken down by Parliamentary constituency. This is something that falls within the responsibilities delegated to me as Chief Executive of Jobcentre Plus.

I enclose:

Annex A which provides a list of the offices that reduced their opening hours to the public in the last four years; and

Annex B which provides a list of the offices that have closed in the last four years.

It is not possible to break these lists down by Parliamentary constituency. This information is provided at a Jobcentre Plus Regional level and is set out in the attached tables, copies of which have been placed in the Library.

The list of closures should also be set against the 837 offices that we have rolled out to date under our restructuring programme, plus over 150 locations where we have installed flexible service delivery arrangements.

I would emphasise that the closure of any of our offices involves consultation with local stakeholders, including MPs, and putting in place suitable alternative arrangements for delivering services to our customers.

I hope this is helpful.

To ask the Secretary of State for Work and Pensions how many people were employed at each Jobcentre Plus in the most recent year for which figures are available. (109325)

The administration of Jobcentre Plus is a matter for the Chief Executive of Jobcentre Plus, Lesley Strathie. She will write to my hon. Friend.

Letter from Lesley Strathie, dated 7 March 2007:

The Secretary of State has asked me to reply to your question asking how many people were employed at each Jobcentre Plus in the most recent year for which figures are available. This is something that falls within the responsibilities delegated to me as Chief Executive of Jobcentre Plus.

The latest month for which actual information relating to this question is available is October 2006. The information has been placed in the Library and shows the actual number of people who work in Jobcentre Plus offices (Staff in Post) that have completed their transformation as part of the national roll out, and the number of full-time equivalent staff. I have not included those offices that have yet to convert.

There are several sites which either show no staff are based there or have low numbers of staff. Those showing no staff based there are flexible delivery sites where staff from a nearby office open the site on a limited number of days each week. Sites that show low numbers of staff are either in rural areas providing a full Jobcentre Plus service or in urban areas providing Crisis Loan payments at a screened delivery point.