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Pensions: Uprating

Volume 458: debated on Thursday 15 March 2007

To ask the Secretary of State for Work and Pensions how many people received someone else's personal details with their recent pensions uprating notification; and if he will make a statement. (125542)

In all, approximately 26,000 customers received uprating notifications intended for someone else. Of that number, approximately 24,500 were state pension customers and the remaining 1,500 were Jobcentre Plus customers in receipt of either bereavement benefit or widows benefit.

The process involved in distributing uprating notifications, including quality control processes, have been examined and enhanced to prevent this happening again. The volume of existing checks has also been increased to help provide further assurance.