The Euro Information line was established in 1998 for use by business and the general public to request information or to order published material made available on the Treasury's euro website (www.euro.gov.uk). The cost of Euro Information line is met from within the Treasury's departmental expenditure limit. The direct costs for the helpline currently amount to £185.96 per year plus VAT. The costs of staff time in dealing with calls is not recorded separately.
Information on calls to the line is not available in the format requested. The total number of call minutes to the line from February 2001 to February 2007 was approximately 19,000. It is not recorded how many calls this represents, nor what proportion of the call minutes originated from businesses.