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NHS: Cleaning Services

Volume 458: debated on Monday 19 March 2007

To ask the Secretary of State for Health on how many occasions since October 2004 matrons have exercised their authority to withhold payment for cleaning services by the process set out in the Matron's Charter. (123487)

We do not collect this information centrally. The withholding of payment is the final part of a process which provides an ultimate sanction if reconciliation steps fail.

Issues relating to the performance of individual cleaning contractors are managed by the parties to that contract.