The following table illustrates the average number of days taken by the police forces in (a) Suffolk, (b) Bedfordshire (c) Cambridgeshire, (d) Essex, (e) Hertfordshire and (f) Norfolk to conduct checks against their local intelligence systems between the launch of the CRB disclosure service on 11 March 2002 and the end of February 2007.
Financial year 2002-03 2003-04 2004-05 2005-06 2006-07 Bedfordshire 2.1 1.9 4.9 2.5 3.7 Cambridgeshire 14.1 13.0 18.9 16.2 18.6 Essex 9.6 12.0 20.4 8.5 14.3 Hertfordshire 5.0 5.2 14.9 13.8 14.4 Norfolk 3.5 7.1 8.0 18.5 29.8 Suffolk 14.8 11.8 12.3 14.4 11.2
A revised service level agreement (SLA) came into effect in April 2006 between the CRB and the 43 police forces of England and Wales. This new agreement, which was agreed by the Association of Chief Police Officers (ACPO) places an additional focus on delivery and the responsibility of Chief Officers and ACPO to ensure that the obligations within the SLA are met. Monthly performance figures since April 2006 are now published on the CRB website at:
www.crb.gov.uk