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Correspondence

Volume 458: debated on Thursday 22 March 2007

To ask the Secretary of State for Education and Skills what percentage of letters from outside organisations his Department answered within its target time, broken down by (a) directorate and (b) unit of his Department in the latest period for which figures are available. (117673)

For statistical purposes the Department does not differentiate between letters and emails, or whether the correspondence is from an individual or an organisation. For general correspondence (excluding freedom of information requests) our performance for the first three quarters of this operational year (1 April 2006 to 31 December 2006) is as follows:

Directorate

Answered within target (Percentage)

Children Young People and Families

86

Communications Directorate

49

Corporate Services and Development

97

Finance and Analytical services

92

Higher Education Directorate

90

Lifelong Learning and Skills

82

Private Office

90

Schools Directorate

94

Chief Information Officer Group

93

Emails not assigned to a Directorate

100

Overall

93

Freedom of information (FOI) requests are not available by directorate. The total FOI inquiries answered within the deadline for the period 1 April 2006 to 30 September 2006 is 89 per cent. The figures for the following quarter 1 October 2006 to 31 December 2006 are not yet available as the 20-day deadline for reporting did not end until 26 January 2007.