IPS have a single office in Northern Ireland, located in Belfast. This office processes applications for a catchment area which includes areas of the UK outside of Northern Ireland. Therefore the figures provided relate to the number of applications processed in Northern Ireland but do not represent the number of applications made by residents of Northern Ireland.
Applications processed can have three outcomes:
Passed for issue
The application was successful and approval was given for a passport to be issued.
Withdrawn
The application for a passport was withdrawn prior to a final decision being made.
Failed
The application failed and the applicant was not entitled to a passport.
Table 1 displays the total number of passports processed within the Belfast office, broken down into the outcomes of passed for issue, withdrawn and failed.
Passed for issue Withdrawn Failed Total 2002 276,567 1,555 32 278,154 2003 233,857 1,353 197 235,407 2004 297,802 1,611 236 299,649 2005 361,204 1,924 193 363,321 2006 354,340 2,350 255 356,945
When processing passport applications IPS do not monitor the time taken to process applications which have errors or queries raised while being processed. These queries create a need for additional checks to take place and extend processing time due to requesting further information from the customer. For straightforward applications, those measured by the publicised 10 working day turnaround target, table 2 identifies the average turnaround time in days for the Belfast office.
Average days 2002 4.4 2003 4.2 2004 4.7 2005 4.4 2006 5.5