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IT Projects

Volume 458: debated on Monday 26 March 2007

To ask the Secretary of State for Work and Pensions how many information technology projects within the responsibility of his Department, its agencies and their predecessors have been cancelled since 1997; what the total cost was of each project at cancellation; and if he will make a statement. (105474)

The Department for Work and Pensions was created in June 2001.

The Department undertakes a large number of projects which deliver business change and policy initiatives. IT changes are an enabling component of many projects. The number of projects in train at any one time will vary and the duration of the project lifecycle is often more than one calendar year. The following table includes only those projects that have been formally closed where the IT element is such that non-delivery of the IT would significantly damage the project’s ability to deliver its intended results and the investment in the project has exceeded £1 million.

Project name

Investment expenditure (£ million)

Document Management (closed 2006-07)


Retirement Planner (closed 2004-05)


E-enabled Retirement Pension (closed 2006-07)


Benefits Processing Replacement Programme (BPRP) (closed 2006-07)


Customer Accounting and Payment Strategy (closed 1999-2000)


Debt Accounting and Management System (closed 1999-2000)


1 Including future commitments

A significant amount of the investment in BPRP is of future value to the Department. We estimate that at least half of the sum invested (around £73 million) is of future value to the Department. Similarly the benefits realised by the Debt Accounting and Management System project exceeded the costs incurred of £13 million and thus no actual loss occurred.

The costs of the Customer Accounting and Payment System are the estimated costs for that project at the time of closure.