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Armed Forces: Housing

Volume 458: debated on Monday 26 March 2007

To ask the Secretary of State for Defence how many Modern Housing Solutions call centres there are; and how many people are employed at each centre. (129685)

There is one Modern Housing Solutions helpdesk, which is located in Speke, Liverpool.

89 staff currently work at the call centre.

To ask the Secretary of State for Defence how many requests for repair call outs were received by Modern Housing Solutions in each of the last 12 months. (129687)

From 21 March 2006 to 21 March 2007 the following number of response repair call outs have been made:

Number

2006

March

5,153

April

12,269

May

13,792

June

13,284

July

15,087

August

16,383

September

16,014

October

19,516

November

18,624

December

13,881

2007

January

23,623

February

16,485

To 21 March

13,330