Since May 2005 the Department has outsourced the following functions:
The processing of winter fuel payments;
The pension credit application line;
Clerical case management for some Child Support Agency cases;
Support for Child Support Agency debt collection.
In addition since 2005 the Department has re-let a number of deals for services that had originally been outsourced before 2005. These were:
Office services—contract awarded September 2006.
Medical services—contract awarded September 2005.
None of these outsourced services are delivered outside the United Kingdom.