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Armed Forces: Housing

Volume 459: debated on Tuesday 17 April 2007

To ask the Secretary of State for Defence how many complaints Modern Housing Solutions received in the last 12 months. (129686)

Between 21 March 2006 and 21 March 2007 Modern Housing Solutions (MHS) received 8,779 complaints, which range from missed appointments through to noise levels and problems with vehicle parking.

In recent months the number of complaints has fallen considerably given the improved service now being provided. In the first three months of the MHS contract, 3,091 complaints were received. Since the beginning of January until 21 March, 1,621 complaints were received.

To ask the Secretary of State for Defence how many accidents have been reported due to faulty Modern Housing Solutions property in the last 12 months, broken down by type of property. (129691)

During the last 12 months a total of 13 accidents and/or incidents involving occupants in properties maintained by Modern Housing Solutions have been reported. Of these, two have a proven causal link to housing defects.

To ask the Secretary of State for Defence how many service quarters were adapted for special needs dependants in the latest period for which figures are available; and what the cost was of such adaptations. (129693)

There are 125 applications that have been completed, or are in the process of being completed, for special needs adaptations in service families accommodation in the last year. The cost of these adaptations is £467,126.59.