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Social Security Benefits: Fraud

Volume 459: debated on Wednesday 25 April 2007

To ask the Secretary of State for Work and Pensions whether lie detector test pilot schemes for benefit claimants will analyse the psychological impact of undertaking a lie detector test on claimants who are not committing fraud. (132223)

The Department intends to test voice risk analysis software as part of wider efforts to improve customer service and reduce fraud. It is not a lie detector. Applications of voice risk analysis technology have been reported to help identify and reduce risk of fraudulent claims in other sectors. The Department will be considering the impact of this technology on its business and customers to ensure legitimate benefit claims are paid quickly and accurately.