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Revenue and Customs: Correspondence

Volume 459: debated on Thursday 26 April 2007

To ask the Chancellor of the Exchequer what targets are in place to ensure that members of the public receive a timely response to correspondence to Inland Revenue offices. (133601)

HMRC aims to deal with 80 per cent. of general correspondence within 15 working days of receipt and 95 per cent. within 40 working days.