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Veterinary Laboratories Agency

Volume 459: debated on Wednesday 2 May 2007

I have set the Veterinary Laboratories Agency (VLA) the following performance targets for 2007-08.

Service Delivery

1. To meet 85 per cent. of rationale, objectives, appraisal, monitoring and evaluation (ROAME) milestones.

2. To achieve 85 per cent. of surveillance deliverables to time.

3. To achieve a three-year weighted average score of at least 82 per cent. in the VLA customer satisfaction survey.


4. VLA science audit—achieve a score, which is good or above in the majority of the assessment areas including one excellent rating.

5. Maintain current third party certifications and accreditations


6. To achieve full cost recovery.


7. To deliver 2.5 per cent. efficiency savings.


8. Implement the VLA safety plan 2007-08 to timescales indicated.


9. Establish a formal framework agreement for extending collaboration with the Institute for Animal Health

Further details are given in the VLA business plan for 2007-08 a copy of which has been provided to the Library of the House along with copies of the VLA corporate plan.