To ask the Secretary of State for Culture, Media and Sport how many grievance procedures have been initiated in her Department in the last 12 months. (135167)

There were no reports of the grievance procedures being initiated formally in DCMS in the last year. The Department’s policy is to seek to resolve any problems or concerns raised by staff informally through contact with line management, staff counsellors, trade union representatives or HR as appropriate. Only those cases where the matter cannot be resolved quickly or to the complainant’s satisfaction, are recorded and dealt with under the formal grievance procedures.