Skip to main content

Pension Service

Volume 460: debated on Wednesday 9 May 2007

To ask the Secretary of State for Work and Pensions whether he plans to extend the home visiting facility of Pension Service local teams to the under 60 age group; and if he will make a statement. (133923)

The Pension Service Local Service is currently running a feasibility pilot in the West Midlands area in partnership with the Disability and Carers Service to investigate the possibility of extending the face to face service to working age customers.

The pilot is in its early stages and initial evaluation results are anticipated at the beginning of June 2007.

To ask the Secretary of State for Work and Pensions what proportion of Pension Service local team staff were involved in the home visiting service in each of the last four years; and what he expects this proportion to be at 31 March 2008. (133927)

In the last four years, 100 per cent. of Pension Service local service staff were involved in the home visiting service, through face-to-face contact with our customers.

Support is provided to the local service from a centrally based national team.

The proportion of local service staff involved in the home visiting service will not change in 2007-08.