Targets for SWT were introduced in the 2003 refranchising process.
Performance targets and the Moving Annual Average (MAA) that SWT achieved for the years that they had targets are shown as follows:
Target (MAA) Actual (MAA) 2004 77 75.8 2005 80 88.1 2006 81 90.4
The Stagecoach South Western Franchise that commenced in February 2007 has performance benchmarks on a period by period basis and to date these have been met.