Armed Forces: Pay

To ask the Secretary of State for Defence how many complaints from (a) RAF, (b) Royal Navy and (c) Army personnel the Armed Forces Joint Personnel Administration Agency’s internal complaints system received in each month in 2007 on mispayment under the system; and how many (i) are still outstanding and (ii) have been resolved. (139618)

As at 24 May 2007, the number of complaints received from service personnel via the centralised JPA complaints process about mispayments, and other apparent problems with pay or the handling of a query, were as follows:

*Royal Air Force*
	Received	Outstanding	Resolved
January	67	2	65
February	61	3	58
March	60	4	56
April	38	4	34
May	30	22	8

*Royal Navy*
	Received	Outstanding	Resolved
January	37	1	36
February	25	3	22
March	35	4	31
April	20	6	14
May	31	23	8

*Army*
	Received	Outstanding	Resolved
January	3	0	3
February	3	0	3
March	3	0	3
April	15	4	11
May	31	22	9

Volume 461: debated on Monday 4 June 2007